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COVID-19 FAQs for CCRC

 

  1. How many people can be in the building at once for services?
    1. As of August 29, 2021, we increased our numbers to 125 congregants + 25 volunteers/staff. The Administrative Council has approved opening up to 175 congregants, over the course of the next few weeks.
  1. Why are we not allowing more people to attend if the number of Coronavirus cases in Waterloo Region are so low right now?
    1. We are working with others to avoid spikes in the number of COVID cases during the upcoming “back to school” and flu seasons. We are following provincial guidelines.
  1. How is attendance at the in-person services determined?
    1. Community groups are invited by email to attend on a rotational basis and asked to pre-register using the link provided. If there is still room left by Friday, the registration is opened up to the full congregation and any one that finds the link on social media.
    2. Anyone (all ages) may come to church. All are Welcome! Those who are considered in the “vulnerable sector” please use your own judgement (consult with doctor if need be) & consider the risk to your own health situation. You can participate using the live streaming link on the church website. https://www.ccrc.on.ca/church-at-home
  1. Can anyone who wants to, come to church?
    1. Anyone (all ages) may come to church. All are Welcome! Those who are considered in the “vulnerable sector” please use your own judgement (consult with doctor if need be) & consider the risk to your own health situation. You can participate using the live streaming link on the church website. https://www.ccrc.on.ca/church-at-home
  1. I am considered “a vulnerable member”. Can I attend the in-person service?
    1. Yes. You will not be turned away from services, but are strongly encouraged to continue worshipping from home for your own health and safety.
  1. I am a member of a praise team. Do I have to wear a mask while I sing?
    1. No. Vocalists are physically distanced from one another and from those seated by 12 feet. You must wear a mask, however, while not on stage.
  1. Do I need to fill in the screening form before coming to church?
    1. It is helpful if people planning to attend answer the screening questions on the form ahead of time to prevent delays at the service. Please fill out the form ON THE DAY you attend a service or meeting. Those who wish to have assistance can be screened instead at the screening desk as you enter the building.
  1. How do I get access to the screening form?
  1. How will the screening information I provide on the form be used?
    1. The information you provide will only be used to contact you for COVID-testing should someone from the congregation at a service you attended test positive for the virus. All information collected through the form will be disposed of securely following the pandemic period.
  1. What happens if someone tests positive for COVID-19?
    1. If you test positive for the virus, you will be contacted by the Regional Health authorities and advised to self-isolate as well as provide a list of your recent contacts. You would inform authorities of your attendance at a service and they would be in contact with the church to gather contact tracing information.
  1. Can I feel safe returning to church?
    1. Every recommended precaution is being taken to preserve the health and safety of the congregation by implementing a comprehensive set of protocols.
  1. Are we being unnecessarily cautious in following all these protocols?
    1. Government health officials on all levels recognize the need to use multiple therapeutic approaches (hand-sanitizing, masking, physical distancing, etc.) in reducing the risk of another COVID wave.
  1. Will hand sanitizers or disinfectant wipes be provided/accessible?
    1. Yes. Sanitizer dispensers have been installed at the front entrance doors and disinfectant wipes/disinfectant are available at the screening table and at the washrooms.
  1. Do I need to wear a mask while in the church?
    1. Yes. You (age 2 and older) will be required to wear a mask as long as you are in the building even when maintaining a 2-meter physical distance from others. Please continue to wear your mask as you exit the building if you are stopping to chat to others in the parking lot.
  1. Will masks be provided?
    1. Yes. Please bring your own masks if you have them to help minimize cost of PPE, but if you do not have one or have forgotten, one will be provided.
  1. Why do I need to wear a mask throughout the service?
    1. Masks are most likely to reduce the spread of COVID-19 when they are widely used by people in public settings, especially since singing increases the risk of transmission.
    2. Masks should NOT be worn by children under the age of 2 or anyone who has trouble breathing, is incapacitated or is otherwise unable to remove the mask without assistance.
  1. Can I use the washrooms?
    1. Yes. Washrooms will be opened with some stalls inaccessible and extra cleaning protocols in place. There will also be disinfectant wipes/disinfectant available to use.
  1. Can I bring my own Bible to church?
    1. Yes. Bibles are now available in the pews, but should not be shared with those from whom you are physically distanced.
  1. Will Bibles be available in the pews?
    1. Yes. Bibles are now available in the pews, but should not be shared with those from whom you are physically distanced.
  1. Can I bring my coffee into church?
    1. No. Please do not bring any food or drink into the church building.
  1. Will there be coffee served after the service?
    1. No. Since consuming foods and liquids requires the removal of masks and discourages physical distancing, we are not able to offer coffee after the services.
  1. Since there is no coffee time, can we gather in the parking lot?
    1. If you stop to chat with someone outside, please remember to physically distance at a minimum of 6 feet.
  1. How will the offering be taken?
    1. We have several ways for you to give.
    2. The offering is being taken at the back of the sanctuary. You can simply drop your donation into one of the two buckets at the doors upon entering or leaving the sanctuary.
    3. We also have an outdoor mail slot in the kitchen door. The mailbox is checked on daily during the week by the staff
    4. A really great option is to use, The bridge app which has a “give” option allows you to select what you want to give to.
  2. Now that Church is being live streamed, will I be on camera if i attwend a service?
    1. The camera will be in focus on those participating in the service. You may appear occasionally in the video background and the audio will record the congregation singing.
  1. Can I take Lord’s Supper during the service?
    1. Yes, we are now celebrating Lord’s Supper during the service. The congregants pick up the prepackaged wine & wafer from a table prior to entering the sanctuary. We also have gluten free wafers.
  1. Can I baptize my child(ren)?
    1. Yes. Regular protocols and some additional safety measures will be in place for the sacrament.
  1. Can we have funeral services at the church?
    1. Funeral services can be conducted with the regular service screening protocols in place and in accordance with government regulations on indoor gatherings.
  1. Will weddings be allowed to take place in the building?
    1. Just like funeral services, weddings can be conducted with regular service protocols for screening and a limit of 125 in attendance.
  1. Is staff present during the week?
    1. Yes, office staff and custodian are in the building. The church building is open 9am to 3:30pm each day. Pastors are also in the building unless they are at meetings or meeting with other outside of the building.
  1. I am involved in ministries that typically run during the week. Will these ministries be able to run in September following protocol?
    1. The Church Council, Consistory, COVID team and pastors will be in contact with the ministry leaders to work together and provide leadership in this area
  1. Are there rooms that can not be accessed?
    1. Yes. Only the sanctuary and washrooms are available during service times. Offices remain open to the staff. We have prepared a protocol for opening rooms to small committees and ministry meetings; click here to view the protocol.
  1. Can we use the kitchen?
    1. No. Food service is not permitted in the building at this time.
  1. I would like to volunteer. Whom can I contact?
    1. Thank you for your willingness to help! Please contact the church office. and we will be in touch with you. office@ccrc.on.ca
  1. I’d like to keep this process of opening the church building safely in prayer. What specifically can I pray for?
    1. Please pray for patience for everyone. We are all anxious to get back to regular service attendance and programming, but need to do so safely.
    2. Please pray for wisdom for our leaders as we continually make decisions based on the most current information available.
    3. Please pray for health and safety within our church
    4. Please pray for flexibility for leaders and congregants as information changes quickly and we may need to adapt quickly as well.

PROTOCOLS FOR Opening and closing Church for any events/meetings

Pre-screening:

  1. Prop open front entrance doors and welcome each person. Request each person to mask and socially distance 2 meters.
  2. Ensure each person has pre-screened on the day of the event/meeting using on line screening form. (QR code is posted at the entrance doors)
  3. Ask person(s) to sanitize their hands on entering.

Set-up:

Prop open door to any room(s) that will be used.

Cleaning and Lock Up:

  1. Wipe all hard surfaces after event/meeting. (chairs, tables, light switch, and door handles)
  2. Check that all exit doors are locked.
  3. Set alarm and wipe door handles on exiting.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

ANSWERS

  1. People In Building
    1. As of August 29, 2021, we increased our numbers to 125 congregants + 25 volunteers/staff. The Administrative Council has approved opening up to 175 congregants, over the course of the next few weeks.

 

  1. Not allowing more people to attend
    1. We are working with others to avoid spikes in the number of COVID cases during the upcoming “back to school” and flu seasons. We are following provincial guidelines.

 

  1. How to attend in person
    1. Community groups are invited by email to attend on a rotational basis and asked to pre-register using the link provided. If there is still room left by Friday, the registration is opened up to the full congregation and any one that finds the link on social media.
    2. Anyone (all ages) may come to church. All are Welcome! Those who are considered in the “vulnerable sector” please use your own judgement (consult with doctor if need be) & consider the risk to your own health situation. You can participate using the live streaming link on the church website. https://www.ccrc.on.ca/church-at-home

 

  1. I am considered “a vulnerable member”. Can I attend the in-person service?
    1. Yes. You will not be turned away from services, but are strongly encouraged to continue worshipping from home for your own health and safety.

 

  1. Praise Team member
    1. No. Vocalists are physically distanced from one another and from those seated by 12 feet. You must wear a mask, however, while not on stage.

 

  1. Do I need to fill in the screening form before coming to church?
    1. It is helpful if people planning to attend answer the screening questions on the form ahead of time to prevent delays at the service. Please fill out the form ON THE DAY you attend a service or meeting. Those who wish to have assistance can be screened instead at the screening desk as you enter the building.
  1. How do I get access to the screening form?
    1. It is helpful if people planning to attend answer the screening questions on the form ahead of time to prevent delays at the service. Please fill out the form ON THE DAY you attend a service or meeting. Those who wish to have assistance can be screened instead at the screening desk as you enter the building.

 

  1. How will the screening information I provide on the form be used?
    1. The information you provide will only be used to contact you for COVID-testing should someone from the congregation at a service you attended test positive for the virus. All information collected through the form will be disposed of securely following the pandemic period.

 

  1. What happens if someone tests positive for COVID-19?
    1. If you test positive for the virus, you will be contacted by the Regional Health authorities and advised to self-isolate as well as provide a list of your recent contacts. You would inform authorities of your attendance at a service and they would be in contact with the church to gather contact tracing information.

 

  1. Can I feel safe returning to church?
    1. Every recommended precaution is being taken to preserve the health and safety of the congregation by implementing a comprehensive set of protocols.

 

  1. Are we being unnecessarily cautious in following all these protocols?
    1. Government health officials on all levels recognize the need to use multiple therapeutic approaches (hand-sanitizing, masking, physical distancing, etc.) in reducing the risk of another COVID wave.

 

  1. Will hand sanitizers or disinfectant wipes be provided/accessible?
    1. Yes. Sanitizer dispensers have been installed at the front entrance doors and disinfectant wipes/disinfectant are available at the screening table and at the washrooms.

 

  1. Do I need to wear a mask while in the church?
    1. Yes. You will be required to wear a mask as long as you are in the building even when maintaining a 2-meter physical distance from others. Please continue to wear your mask as you exit the building if you are stopping to chat to others in the parking lot.

 

  1. Will masks be provided?
    1. Yes. Please bring your own masks if you have them to help minimize cost of PPE, but if you do not have one or have forgotten, one will be provided.

 

  1. Why do I need to wear a mask throughout the service?
    1. Masks are most likely to reduce the spread of COVID-19 when they are widely used by people in public settings, especially since singing increases the risk of transmission.
    2. Masks should NOT be worn by children under the age of 2 or anyone who has trouble breathing, is incapacitated or is otherwise unable to remove the mask without assistance.

 

  1. Can I use the washrooms?
    1. Yes. Washrooms will be opened with some stalls inaccessible and extra cleaning protocols in place. There will also be disinfectant wipes/disinfectant available to use.

 

  1. Can I bring my own Bible to church?
    1. Yes.

 

  1. Will Bibles be available in the pews?
    1. Yes. Bibles are now available in the pews, but should not be shared with those from whom you are physically distanced.

 

  1. Can I bring my coffee into church?
    1. No. Please do not bring any food or drink into the church building.

 

  1. Will there be coffee served after the service?
    1. No. Since consuming foods and liquids requires the removal of masks and discourages physical distancing, we are not able to offer coffee after the services.

 

 

 

  1. Since there is no coffee time, can we gather in the parking lot?
    1. If you stop to chat with someone outside, please remember to physically distance at a minimum of 6 feet.

 

  1. How will the offering be taken?
    1. We have several ways for you to give.
  1. The offering is being taken at the back of the sanctuary. You can simply drop your donation into one of the two buckets at the doors upon entering or leaving the sanctuary.
  2. We also have an outdoor mail slot in the kitchen door. The mailbox is checked on daily during the week by the staff.
  • A really great option is to use, The bridge app which has a “give” option allows you to select what you want to give to.

 

  1. Now that our church is being live-streamed, will I be on camera if I attend a service?
    1. The camera will be focused on those participating in the service. You may appear occasionally in the video background and the audio will record the congregational singing.

 

  1. Can I take Lord’s Supper during the service?
    1. Yes, we are now celebrating Lord’s Supper during the service. The congregants pick up the prepackaged wine & wafer from a table prior to entering the sanctuary. We also have gluten free wafers.

 

  1. Can I baptize my child(ren)
    1. Yes. Regular protocols and some additional safety measures will be in place for the sacrament.

 

  1. Can we have funeral services at the church?
    1. Funeral services can be conducted with the regular service screening protocols in place and in accordance with government regulations on indoor gatherings.

 

  1. Will weddings be allowed to take place in the building?
    1. Just like funeral services, weddings can be conducted with regular service protocols for screening and a limit of 125 in attendance.

 

  1. Is staff present during the week?
    1. Yes, office staff and custodian are in the building. The church building is open 9am to 3:30pm each day. Pastors are also in the building unless they are at meetings or meeting with other outside of the building.

 

  1. I am involved in ministries that typically run during the week. Will these ministries be able to run in September 2021 following protocol?
    1. The Church Council, Consistory, COVID team and pastors will be in contact with the ministry leaders to work together and provide leadership in this area.

 

  1. Are there rooms that cannot be accessed?
    1. Yes. Only the sanctuary and washrooms are available during service times. Offices remain open to the staff. We have prepared a protocol for opening rooms to small committees and ministry meetings; click here to view the protocol.

 

  1. Can I use the kitchen?
    1. No. Food service is not permitted in the building at this time.

 

  1. I’d like to volunteer. Whom can I contact?
    1. Thank you for your willingness to help! Please contact the church office. and we will be in touch with you. office@ccrc.on.ca

 

  1. I’d like to keep this process of opening the church building safely in prayer. What specifically can I pray for?
    1. Please pray for patience for everyone. We are all anxious to get back to regular service attendance and programming, but need to do so safely.
    2. Please pray for wisdom for our leaders as we continually make decisions based on the most current information available.
    3. Please pray for health and safety within our church
    4. Please pray for flexibility for leaders and congregants as information changes quickly and we may need to adapt quickly as well.